Palm Pre Sprint

About email accounts

To get email on your phone, you must first create an account with a service provider. Then you need to enter the settings for that account—such as username and password—on your phone. You can set up email accounts on your phone anytime you open the Email application. You can set up multiple email accounts of different types, such as a company account, an ISP account, and a web-based account, like Gmail. You can also use your phone's web browser to view your web-based email; just go to the email provider’s website.

The Palm® Synergy™ feature enables you to see email from all of your accounts in a single merged inbox view. If you reply to a message from this merged view, the message is sent from the same account in which it was received. If you create a new message from the merged inbox, the message goes out using the account you set as the default account.

If the email account you set up takes advantage of the Palm Synergy feature, then setting up email also synchronizes the provider's calendar and contacts.

If you entered settings for an online account such as Google or Microsoft Exchange ActiveSync in Contacts or Calendar, your phone automatically syncs email messages with that account—you don’t need to set up the account again in the Email application.

• Before you use your phone to send or receive messages, check your wireless service provider for pricing and availability of email services and data plans.
• Make sure your phone is on and you’re inside a coverage area before you send or receive messages.

Select the type of account to set up

Select a procedure below based on the type of email account you wish to set up.

• Set up email: Common providers Use this procedure if you have a common email provider, such as AOL, EarthLink, or Gmail.
• Set up email: Microsoft Exchange ActiveSync (EAS) Use this procedure if you are setting up the Email application to work with a corporate email account that uses Microsoft Exchange ActiveSync.
• Set up email: Other providers Use this procedure if you have a less-common email provider.

Set up email: Common providers

To set up Yahoo! Mail Plus and Hotmail Plus accounts, use the Set up email: Other providers procedure.

To access your free Yahoo! and Hotmail accounts, use the Web application. Some wireless service providers also support accessing free Yahoo! and Hotmail email accounts with the Email application. Check with your wireless service provider to see if your phone’s Email application supports access to free Yahoo! and Hotmail accounts.

1. Open Email .
2. The first time you open Email, do one of the following:
   • Enter the email address and password and tap Sign In.
   • If you have already set up an email account and want to set up another one, tap Add An Account and enter the email address and password. Tap Sign In.
3. Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter the email address and password, and tap Sign In.

Set up email: Microsoft Exchange ActiveSync (EAS)

About Exchange ActiveSync (EAS) and security policies

Palm webOS Exchange ActiveSync (EAS) supports several EAS security policies. See Support for Exchange ActiveSync policies and remote wipe for details on supported policies.

About Exchange ActiveSync (EAS) and Microsoft Direct Push

If you want delivery of Microsoft Office Outlook email using Microsoft Direct Push, make sure that your IT organization uses Exchange Server 2007, or Exchange Server 2003 with Service Pack 2.

Procedure

Follow this procedure to get email from a corporate (EAS) account.

• Mail server name for receiving mail
• Server domain name
• Your username and password

1. Open Email .
2. The first time you open Email, do one of the following:
   • Enter your username and password, and tap Sign In.
   • If you have already set up an email account and want to set up another one, tap Add An Account. Enter your username and password, and tap Sign In.
3. Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter your username and password, and tap Sign In.
4. In Mail Type, tap POP to display the list of options, and then tap Exchange EAS.
5. Verify the information in the other fields and change the info as needed based on the information you obtained.
6. Tap Sign In.

Set up email: Other providers

Follow this procedure to get email from an account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection such as a work account other than a Microsoft Exchange ActiveSync account, or any other IMAP or POP email account.

1. Open Email .
2. The first time you open Email, do one of the following:
   • Enter your username and password, and tap Sign In.
   • If you have already set up an email account and want to set up another one, tap Add An Account. Enter your username and password, and tap Sign In.
3. Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. Enter your username and password, and tap Sign In.

   Tip You can jump to the account settings entry screen directly from the first screen you see when you open Email. Open the application menu and tap Manual Setup.

4. Verify the information in the other fields and change the info as needed based on the information you obtained.
5. Tap Sign In.

Enter advanced settings for an individual account

1. Open Email .
2. Open the application menu and tap Preferences & Accounts.
3. Tap the account name.
4. Set any of the following:
   • Account name: Enter the name that appears in the account list.
   • Full name: Enter the name you want to appear in the From field for messages you send.
   • Play sound: Set whether a sound plays when a new message arrives.
   • Show notification: Set whether a notification appears onscreen when a new message arrives.
   • Signature: Tap the Signature field and enter the signature text. A signature includes information you want to add to the closing of all your messages, such as your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account.
   • Reply-to address: Enter the address you want recipients to see and reply to on your outgoing messages, if it is different from your actual email address.
   • Sync deleted emails POP accounts only: Set whether messages should be deleted on the server when you delete them on your phone.
   • Show email: Set how many days’ worth of messages to retrieve from the server.
   • Get email: Set how frequently to synchronize email for this account.
   • Remove Account: Tap Remove Account, and then tap Remove Email Account to remove the email account.
   • Change Login Settings: Tap Change Login Settings and tap the relevant fields to change the account information, such as incoming and outgoing mail servers, port numbers, and authentication settings. Make sure these settings match the settings you received from your email provider or system administrator before you began the set up process; if these settings do not match, you will have trouble sending or receiving email.

   Tip For a list of incoming and outgoing mail server settings for common providers, see Mail server settings for common providers .

Set email preferences that apply to all accounts

1. Open Email .
2. Open the application menu and tap Preferences & Accounts.
3. Set any of the following:
   • Show Smart Folders: Set whether to include All Inboxes and/or All Flagged messages in the Smart Folders list at the top of the merged folders view.
   • Accounts: Tap an account name to enter advanced settings. See Enter advanced settings for an individual account.
   • Default Account: Tap the account that will be used to send a message if you create a new message from a merged folder view such as All Inboxes or All Flagged. If you have only one email account on your phone, the Default Account preference is not displayed.
   • Add Account: Tap to add a new account.