This is the setup guide for the Palm T|X handheld. In this article, you will learn how to: Charge and set up your Palm T|X handheld. Install Palm® Desktop software and software for photos, music, and more. Synchronize your handheld with your computer. Learn about the new features of the Palm T|X handheld

Ready to begin? Let's get started.

• Upgrading from another handheld?
• New features of the Palm™ T|X handheld
• Connect and charge
• Set up
• Install Palm Desktop software on your computer
• Experiencing frequent resets or errors?
• Diagrams of your Palm T|X handheld
• Learn More

Upgrading from another handheld?

If you have previously been using a different handheld, you'll need to take a few extra steps:

• Complete the steps on this page:
  • New features of the Palm T|X handheld
  • Connect and charge
  • Set up
• Stop here, then follow the steps in our Palm T|X upgrade guide.

If you're not upgrading from a previous handheld, proceed to the next step. Complete all steps below. These steps show you how to charge and set up your handheld, install Palm Desktop software, enter data, and complete a HotSync® operation.

New features of the Palm T|X handheld

Your Palm T|X handheld includes Wi-Fi and Bluetooth, Pocket Tunes for MP3 music, Exchange ActiveSync through VersaMail, Documents To Go, and other features not available on earlier handhelds. If you haven't done so already, take a moment to familiarize yourself with these features. Return to this article when you've finished.

Connect and charge

1. Plug the USB synchronization cable into your handheld, and the other end into a USB port on the back of your computer. Do not press the HotSync button yet.

2. Plug the AC charger into the multi-connector on the synchronization cable, and the other end into an outlet.

3. Charge your handheld for three hours. Be sure your handheld is fully charged before going on to the next step.

Set up

If desired, unplug the multi-connector cable from your handheld. Press the power button on the top of the device. Slide the stylus out of the slot. Hold the stylus as you would a pen, and follow the onscreen instructions to set up your handheld. Tip: When asked, take the Quick Tour to learn more about the great features of your Palm T|X handheld.

Install Palm Desktop software on your computer

If you are upgrading from another Palm OS handheld, you'll need install the version of Palm Desktop software included in the Palm T|X package, even if you already have an earlier installation on your computer.

If you use Microsoft Outlook, you'll still need to install the new software from the CD-ROM included with your Palm T|X handheld. It includes the Palm Outlook Conduits that let you sync with Outlook.

About Palm Desktop: Palm Desktop lets you enter appointments, addresses, and other information on your desktop computer. Then you can transfer the information to your handheld using the HotSync process. It's the fastest way to enter lots of information.

Windows:

1. Put the CD-ROM in the CD-ROM drive.
2. If you disconnected it earlier, plug the multi-connector back into your handheld. Do not press the HotSync button yet.
3. Follow the installation instructions that appear on your computer screen¹.
4. You may also wish to run the tutorial on the Palm T|X CD to learn the basics: after installing the Tungsten T|X software, insert the CD into your computer and click the Interactive Tutorial option.

Mac OS X:

1. If you disconnected it earlier, plug the multi-connector back into your handheld. Do not press the HotSync button yet.
2. Put the CD-ROM in the CD-ROM drive.
3. Double-click the CD icon, and then double-click PalmDesktop.pkg.

Synchronizing with Outlook? (Windows only) To set up Microsoft Outlook synchronization, select "Install Microsoft Outlook Conduits" at the end of the installation process. If you already selected Palm Desktop and wish to switch to Outlook, select Change your synchronization method at the end of the installation process. More help.

1 - Does the CD fail to run automatically? In Windows, click the Start button and select Run. Click Browse to locate the drive containing the Palm T|X CD that came with your handheld. Double-click autorun.exe on the CD.

Experiencing frequent resets or errors?

If you previously owned another handheld, you had the option during installation to move these applications to your new Palm T|X handheld. The applications should now be in place after the HotSync operation. However, the Palm T|X uses a new file architecture that may conflict with older versions of third-party software.

Signs of incompatibility include: resets, fatal errors, fatal alerts and locking up. Visit Knowledge Library article 40486 if you see this behavior after transferring your old applications to your new Palm T|X handheld.

Diagrams of your Palm T|X handheld

Front		Top
Back		Onscreen status bar

Learn More

Learn the basics

• Start with a tour. If you haven't done it already, take the Quick Tour on your handheld, and practice Graffiti® 2 writing.
1. Tap Applications .
2. Tap on Quick Tour (at the top of the Applications launcher).
• Take the interactive tutorial on the CD. Learn how to create an appointment, set up your handheld's multimedia features, synchronize your info, and much more.

Get more detail

• Get more with Getting Started. This guide gives you step-by-step info, tips, and links to more info on the web.
  1. Launch Palm Desktop software on your computer.
  2. Then click the Help menu and select Getting Started.
• Take Getting Started with you on your Palm T|X handheld.
  1. Go to the Additional Software section on the CD.
  2. Follow instructions to transfer this guide to your handheld.

Master your handheld

• Explore the User Guide. This guide has everything from Getting Started, and more: all the steps, all the details, all the tips. Follow the links in Getting Started on your computer to the User Guide on the web. Or go directly to our downloadable user guides.

Expand your know-how

• Visit My Handheld on the Palm web site. For great tips, software, accessories, and more, visit My Palm T|X.
• Find answers to questions. If you can't solve your problem with Getting Started or the User Guide, go to the Palm T|X support page.